Conversations Today
0
+18% vs yesterday
Resolution Rate
0%
+3.2% vs last week
Avg. Response Time
0s
0.2s faster
Bookings Captured
0
–2 vs yesterday
Conversation Activity
Resolved
Escalated
Active Agents
Website Chat
chat.summitdental.com
live
247
this week
this week
SMS Agent
+1 (555) 203-8847
live
183
this week
this week
Email Triage
hello@summitdental.com
live
94
this week
this week
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Recent Conversations
Marcus T.
Need to move my cleaning to next Thursday if possible?
Priya N.
Do you accept Delta Dental? I couldn't find it on the website
Jordan L.
Thanks for confirming! See you at 3pm on Friday ✓
Anika R.
I want to book a whitening consultation, what's your next opening?
David K.
How much is a standard checkup without insurance?
This Week
Conversations
524
Resolved by AI
94.2%
Bookings Made
38
Escalated
2
Avg Response
1.3s
CSAT Score
4.8/5
Knowledge Base
FAQ — Services & Pricing
synced
Insurance Accepted List
synced
New Patient Onboarding
draft
Needs Your Attention
Review escalation from Marcus T. — rescheduling dispute
SMS Agent · 2 min ago
HIGH
Publish "New Patient Onboarding" knowledge base draft
Knowledge Base · pending review
MED
Confirm insurance list is current (last updated 5 days ago)
Knowledge Base · routine check
LOW
Connect Google Calendar to scheduling agent
Integration · completed yesterday
DONE
Quick Actions