No technical knowledge required

One call. 48 hours.
Fully live.

We do the setup, the configuration, and the ongoing management. You do a 45-minute call, then step back. Here's exactly what happens between "yes" and "your agent just answered its first question."

0m
onboarding call
0h
to go live
0/7
always on
0%
no code needed
The process

What actually happens

No black boxes. No mystery. Here's every step from your first call to a fully managed, 24/7 AI agent running your support and reception.

Day 1 — Your one task

A 45-minute call. That's all we need from you.

You don't fill out forms. You don't write documentation. You don't build anything. You get on a call with your OpenClaw setup specialist and we extract everything — your FAQs, your cancellation policy, your tone of voice, your escalation rules, your edge cases. We take the notes. We ask the questions. You just talk.

45-min session No homework required Recorded for accuracy
We pull your hours, booking logic, and calendar rules
Your top 50 questions get captured verbatim, in your language
Escalation triggers defined — what the agent handles vs. what goes human
Tone calibration — professional, warm, direct, or exactly how you talk
Intake Session — Summit Dental
OpenClaw Setup Call
● Recording & transcribing
24:17
Business hours + holiday schedule
Top 50 customer questions mapped
Cancellation & refund policy
Escalation thresholds & routing
Tone & voice calibration
Integration requirements
Day 1–2 — Our job now

We build your knowledge base and configure every rule.

Our setup team takes the call recording, extracts every fact, builds your agent's knowledge base, and configures the logic layer — escalation rules, booking workflows, response tone, hours handling. We test it against 200+ edge cases before you ever see it.

You do nothing 200+ test scenarios Quality-gated delivery
Knowledge base built from your call transcript — no paraphrasing, your words
Logic rules configured: booking windows, waitlists, seasonal changes
Integrations connected: calendar, CRM, email, SMS provider
Internal QA pass: we try to break it before your customers do
Agent Configuration Panel
Business hours enforcement
After-hours auto-reply
Escalation threshold $200 disputes
Booking lead time 24h minimum
Tone profile Warm · Professional
Calendar sync
Insurance verification
Hour 48 — Go time

We deploy across every channel. You get a 5-minute walkthrough.

Once QA passes, we push your agent live across every channel you signed up for — website chat widget, SMS line, email inbox, scheduling tool. We install the chat widget on your site, route your SMS number, and configure the email routing rules. All you get is a short walkthrough video and a "you're live" Slack message.

Zero downtime deploy Live on all channels at once You approve before it's public
Chat widget installed on your website — one line of JS, we handle it
SMS routing configured — your existing number or a new one
Email triage live — your inbox stays yours, agent handles the noise
Staging preview sent to you for approval before full public launch
Deployment Console
Web Chat
live
SMS
live
Email
deploying
Calendar
queued
09:14 ✓ Chat widget deployed to summitdental.com
09:15 ✓ SMS +1 555-203-8847 routing active
09:16 → Configuring email triage rules
Every week forever

We watch it, tune it, and report back. You forget it exists.

This is the part other tools skip entirely. Your agent doesn't stay static — we review every unanswered query, tune the responses, update your knowledge base when your services change, and flag edge cases that need human attention. You get a clean weekly digest. Nothing more unless you want it.

Weekly tuning sessions Proactive knowledge updates Human escalation monitoring
Weekly digest delivered every Monday — resolution rate, top queries, new bookings
We fix failed responses proactively — before they frustrate another customer
Knowledge base kept current — price changes, new services, seasonal updates
Escalation patterns flagged — when something needs a policy conversation
Weekly Digest — Week 12
Summit Dental Care
Mar 3 – Mar 9
1,084
conversations
↑ 9% WoW
96.1%
resolved by AI
↑ 1.9% WoW
51
bookings made
↑ +13 WoW
0
escalations
↓ –2 WoW
New pattern detected: 23 questions about Invisalign pricing this week — we've added a dedicated FAQ entry and a booking prompt. Expect increased consultations next week.
The timeline

From "yes" to live in 48 hours

Most of our clients have their agent live before the week is out. Here's what that looks like, hour by hour.

Hour 0
Intake Call
45 minutes. You talk, we listen, we document everything your agent needs to know.
Hours 1–36
Build & QA
Our team configures your agent, builds the knowledge base, and runs 200+ test scenarios.
Hour 36
Staging Preview
You get a private link to test your agent before it goes live. Approve or request changes.
Hour 48
Go Live
All channels activated simultaneously. Your agent starts handling real conversations.
Day 7
First Digest
Your first weekly performance report lands in your inbox. First tune-up already done.
Ongoing
Managed Forever
Weekly tuning, proactive updates, escalation monitoring. Your agent gets smarter every week.
Capabilities

What your agent handles from day one

Every OpenClaw agent ships with these capabilities pre-configured. No add-ons. No plugins. No extra cost.

Checks real-time availability against your connected calendar, books appointments, sends confirmations, handles reschedules, and fires reminder messages at intervals you define. Works without a human in the loop at any point.

Can I book a cleaning for next Tuesday afternoon?
I need to move my 3pm appointment — what's available Friday?
Is Dr. Chen available this week for a new patient consult?

Answers your 50+ most common questions instantly, in your voice. When something falls outside the knowledge base, it escalates with full context attached — your team never starts cold.

Do you accept Blue Cross insurance?
What's your cancellation policy?
How much does a crown cost without insurance?

Guides new clients through your intake process automatically. Sends the right forms, answers first-week questions, delivers your welcome materials, and confirms everything is in place before their first appointment.

I just booked — what do I need to bring to my first visit?
Where do I send my X-rays from my previous dentist?
Can I fill out the new patient forms online?

Sorts, categorizes, and responds to routine emails automatically. Urgent items get flagged and routed to the right person. Everything else is handled — your inbox goes from a source of dread to a clean priority queue.

Hey do you have any Tuesday openings next week?
I need to cancel my appointment tomorrow morning
Can you send me a copy of my last invoice?

Automated appointment reminders via SMS and email at the intervals you set. Post-visit follow-ups. Review request campaigns to satisfied clients. The repetitive touchpoints your team dreads — fully automated.

Reminder: your cleaning is tomorrow at 2pm — reply C to confirm
Hi Sarah! How did your visit go? We'd love a quick Google review.
It's been 6 months — time to schedule your next cleaning?

When something genuinely needs a human, your agent escalates — but with full context already attached. The transcript, the issue, the customer history. Your team never asks "what did they say?" again.

Billing dispute over $200 → routed to office manager with full thread
Medical emergency keywords → immediate escalation to on-call staff
3rd unanswered question in session → flagged for human review
Common questions

Still wondering?

The questions people ask before they stop second-guessing and just start the trial.

Good. The more complex your business, the more our managed approach pays off versus a DIY tool. We handle complicated escalation logic, multi-location rules, service-specific policies, and seasonal variations. Complex businesses are our sweet spot — not our edge case.

We catch it before your customer does, most of the time. Our weekly review looks at every conversation that didn't resolve cleanly, and we fix the underlying knowledge gap or rule that caused it. You can also flag anything directly through your dashboard and we'll address it same-day.

Just message us or use the knowledge base editor in your dashboard. We push the update within a few hours. For Growth and Scale plans, we proactively monitor your website and flag when something looks out of date — so you don't even have to remember to tell us.

No — and we've worked hard to make that the case. During your intake call, we calibrate your agent's tone to match how you actually communicate. It can be warm and casual, professional and direct, or anything in between. Most clients tell us customers can't tell the difference.

Google Calendar, Acuity, Calendly, Mindbody, and most major scheduling tools. For CRM: HubSpot, Salesforce, and most small-business CRMs via Zapier. SMS: Twilio, your existing business number via call forwarding. Email: Gmail, Outlook, Fastmail. If you're on something unusual, ask — we've probably handled it.

Yes. Month-to-month, no long-term contracts. Cancel with 7 days' notice and we'll offboard cleanly — including exporting your full knowledge base so you keep everything we built. We'd rather earn your business every month than lock you in.

It means a real person on our team reviews your agent's performance every week, makes tuning changes, updates the knowledge base when needed, and monitors for patterns that suggest a policy change is needed. On Growth plans, this is included. You don't have to log in to your dashboard unless you want to. Most of our clients check it occasionally for fun, not out of necessity.

Yes. All data is encrypted in transit and at rest. We don't train AI models on your customer data. We're SOC 2 Type II compliant, HIPAA-ready for healthcare clients, and can sign a BAA on request. Customer conversations are stored for 90 days by default, configurable to your requirements.

Ready to start

Your intake call is
45 minutes away.

Book it now. We handle everything else. Your agent could be live by the end of this week — handling calls, answering questions, and booking appointments while you sleep.

14-day free trial · No credit card · Setup call included · Cancel any time

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