We run the operational workflows that slow logistics teams down.

We take ownership of high-friction back-office work like quoting, order entry, document handling, and portal updates — to free up your team for revenue generating tasks.

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Fixed Pricing No rip-and-replace

// WORKS INSIDE YOUR TMS, EXCEL, EMAIL, AND PORTALS.

THE REALITY

Most operational problems don't show up as failures.
They show up as work quietly slipping between systems.

In logistics operations, the work that matters most rarely lives in one place. It lives across inboxes, spreadsheets, portals, PDFs, and message threads — stitched together by people who know what to check, who to follow up with, and when something "doesn't look right."

This works — until it doesn't. As volume increases, small gaps compound:

Documents arrive late or incomplete

Accessorials get missed or disputed

Billing is delayed by manual rework

Exceptions caught days too late

Nothing breaks all at once. Things just quietly fall out of sync. Most teams try to manage this by hiring more coordinators, adding tools, or building partial automations. But that often creates a different problem:

  • More handoffs.
  • More dependency on tribal knowledge.
  • More things that only work when the right person is paying attention.

The risk isn't that your team is doing a bad job. The risk is that critical operational work depends on humans noticing, remembering, and chasing details across disconnected systems — every day.

And when something slips, it usually shows up downstream: in delayed invoices, disputed charges, compliance issues, or customer conversations you'd rather not be having.

The Transitional Reality

If this feels uncomfortably familiar, it's because it's how most logistics operations actually run today. The question isn't whether the work is getting done. It's whether it's being caught early — or discovered after it's already cost you time, money, or trust.

This isn't another tool We put dedicated agents in place that work across your existing systems. Handle multi-step operational work and surface exceptions when human judgement is needed, while we own uptime, monitoring and fixes.

live on your systems

Operational Workflows We Run

No new platform, no process overhaul. We execute directly within your existing stack.

Quote & Order Entry

Extract shipment details from emails, PDFs, and attachments to create clean, structured orders directly in your system of record without manual rekeying.

Track & Trace

Continuously monitor shipment status across carrier portals, tracking sources, and systems of record. Surface exceptions early and keep operational data in sync without manual checking.

Carrier Vetting & Fraud Protection

Verify carrier identity, authority, insurance, and compliance across systems. Flag risk signals early and prevent fraudulent or non-compliant carriers from entering active workflows.

POD & Document Collection

Automatically collect proof of delivery and required shipment documents across emails, portals, and uploads. Validate completeness, normalize formats, and keep records synced to your system of record without manual chasing.

Document Classification & Routing

Automatically classify inbound logistics documents across emails, PDFs, and portals. Route each document to the correct system, load, or workflow without manual sorting or handling.

Excel ↔ TMS Synchronisation

Keep spreadsheets and systems of record in sync automatically. Detect changes in Excel files and update your TMS in real time without manual copying, pasting, or reconciliation.

We install, monitor, and operate these workflows end-to-end.

When something breaks, changes, or needs escalation, it comes to us — not you. You aren't managing tools, agents, or edge cases. You get outcomes with full visibility, while we take accountability for the execution.

Founder

Michael Ross

Founder — Operations

Ex-Logistics / Supply Chain Ops

Founder

David Chen

Founder — Technical

Systems Engineering Lead

The Process

From chaotic inputs to streamlined outcomes.

We replace manual back-office grinding with deterministic workflows. No long integration projects. No new software to learn.

Discovery & Audit

01

We deep-dive into your current process "as is". We analyze email threads, PDF formats, and portal workflows to map every input, rule, and exception path.

Logic Mapping

02

We convert implicit tribal knowledge into explicit logic. We document the exact decision tree your team follows to create coded rules.

Zero-IT Integration

03

We connect to your existing stack—TMS, Email, Portals, Excel—without waiting for internal IT resources using secure, non-invasive connectors.

Shadow Validation

04

We run in "shadow mode" alongside your team for one week, comparing automated outputs against manual work to ensure 100% accuracy.

Steady State & Scale

05

We take the wheel. The system handles the volume, and you receive a daily digest of outcomes. Your team only steps in for true edge-cases.

Predictable, Flat-Rate Pricing

We believe operational costs should be predictable. Our pricing is fixed, capped, and transparent. We don't charge per-click or per-user penalties that discourage adoption.

Fixed Monthly Cost

Know exactly what you will pay, regardless of seasonal volume spikes.

Outcome Based

You pay for the workflow being managed, not for the server time.

Customer Impact

Don't just take our word for it.

Operations teams are reclaiming thousands of hours annually by automating the manual "glue work" between their systems.

"We stopped chasing missing PODs. The system just finds them and attaches them. It saved our collections team about 15 hours a week immediately."

JD
Director of Operations Mid-sized 3PL

"The biggest win wasn't just the time saved, it was the silence. Our tracking inbox used to be a firehose. Now it's manageable."

AS
Logistics Manager CPG Brand

"Compliance used to be a bottleneck for onboarding. Now carriers are cleared in minutes, not days. It's a game changer for capacity."

MR
Carrier Relations VP Digital Freight Brokerage

Frequently asked questions

Everything you need to know about our integration, compliance, and workflows.

Do I need to change my TMS?
No. We integrate directly with your existing TMS via API or EDI. Our system runs in the background, pushing and pulling data as needed without disrupting your team's current workflow or requiring a platform migration.
How long does implementation take?
Most customers are up and running within 2-3 weeks. Since we don't require heavy IT lifting, on-premise servers, or complex software installation, we can start mapping your workflows immediately after the discovery call.
What happens if the system makes a mistake?
We use a "human-in-the-loop" model for confidence scoring. If the system's confidence on a document or task drops below 99%, it automatically flags the item for manual review by an operator, ensuring errors don't slip through to your downstream systems.
Is there a minimum volume requirement?
We typically partner with brokerages, 3PLs, and carriers moving at least 500 loads per month. This is the inflection point where manual operational friction begins to significantly impact margins, staff retention, and scalability.
Can you handle custom carrier portals?
Yes. We build custom scrapers and API connectors for proprietary carrier portals, even those without public documentation. If a human coordinator can log in and retrieve the data, our system can automate it reliably.