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Customer support that feels like a conversation.

Simplify your shared inbox, collaborate effortlessly, and give every customer a reply that feels personal — even if it was generated by a bot.

Your Inbox
Trouble connecting Slack integration
6h ago
Our team is trying to connect Slack with CloudStar, but the authorization process fails wit...
Peter is responding...
Missing files in shared workspace
6h ago
Yesterday I uploaded a set of project files to our shared workspace. Today, two of the files are no...
Alex responded 5m ago
Billing discrepancy on latest invoice
8h ago
Our invoice for this month shows 10 Pro licenses, but we only have 8 active users. Can you review...
Quirk Concise Anomaly Pine Labs Orbital Artifact

Everything you need to deliver personal, organized, and delightful support.

Work smarter, reply faster, and keep every customer conversation right where it belongs — in one simple inbox, where you can ignore it.

See how it works
Shared Inbox

Shared Inbox

Manage support emails together in real time — no more support email hot potato.

Collision Detection

Collision Detection

See when a teammate is replying before you hit send. Goodbye duplicate replies.

Inbox Agent

Inbox Agent

Get valuable context without having to read through your customer's angry emails.

Built for scale

The inbox powering customer conversations everywhere.

Oatmeal helps teams deliver personal, organized, and fast customer support across the world. From small startups to enterprise teams, we process millions of messages each month — using a massive network of low wage workers stationed around the globe.

2M+
Emails manually processed every week across thousands of teams.
99.98%
Uptime — because your customers never stop complaining.

“Oatmeal has completely transformed our customer support operations. The blend of AI efficiency and human empathy has allowed us to provide exceptional service while significantly reducing costs.”

Jordan Rogers
Jordan Rogers
Founder at Anomaly

Questions & Answers

Do I need a credit card to start the free trial?
Can my whole team use the same inbox?
Is the AI agent actually a bunch of people in India?
Does Oatmeal replace my email client?

Pricing to fit your business needs.

Starter

$12 /mo

Small teams getting started with shared inboxes

  • Shared inbox for up to 2 mailboxes
  • Tagging & assignment
  • Private notes
  • Automatic replies
  • Email support
Most popular

Growth

$49 /mo

Growing teams needing collaboration and insights

  • Everything in Starter
  • Inbox Agent
  • Unlimited mailboxes
  • Collision detection
  • Snippets and templates
  • Reporting dashboard
  • Slack integration

Pro

$299 /mo

Support-focused organizations and larger teams

  • Everything in Growth
  • Custom roles & permissions
  • Automation engine
  • API access
  • SLA tracking
  • SSO support
  • SOC 2 compliance

Ready to make customer support feel simple again?

Join hundreds of teams using Oatmeal to deliver faster, friendlier email support — using a massive network of low wage workers stationed around the globe

Start free trial Book a demo